Privacy Policy
How LetanAI ERP collects, uses, and protects your data — explained clearly.
Introduction
LetanAI ERP is built to help your organization run its operations — and we understand that the same trust extends to how we handle your data. This Privacy Policy explains what we collect, why we collect it, and the choices you have over your information when you use our Services.
Using LetanAI ERP means you are relying on us with business-critical data. We take that responsibility seriously and keep our practices clear, proportionate, and accountable.
Information We Collect
Account information
- Name and username
- Work email address
- Role and permissions
- Encrypted account credentials
- Billing and payment details (processed securely)
Usage information
- Device and browser details
- Pages and modules used
- Session and access logs
- Performance and error data
Business content
- Records you create in your ERP
- Automation workflows and settings
- AI prompts and generated summaries
- Support conversations
How We Use Your Information
- Provide, operate, and improve the Services you rely on
- Process transactions and manage your subscriptions
- Send technical notices, updates, and support messages
- Respond to your questions and support requests
- Monitor trends and detect security issues
- Personalize features to fit how your teams work
Data Security
- Encryption of data in transit and at rest
- Role-based access controls on every module
- Secure authentication and session handling
- Regular security review and monitoring
- Append-only audit trail for financial records
Your Rights
Depending on your location, you may be able to
- Access a copy of your information
- Correct or update inaccurate details
- Request deletion of your data
- Opt out of marketing communications
- Receive your data in a portable format
- Withdraw consent where it was provided
Data Retention
We retain personal data only for as long as needed to provide the Services and meet legal obligations. When data is no longer required, we delete or anonymize it in line with documented retention periods.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, our privacy team is happy to help.
Our team is happy to walk you through anything in this policy.